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FAQs - Returns

What is your returns procedure?

Please visit our terms & conditions page to view our returns policy.


I've changed my mind about something I bought via your website. How do I return my item?

Please visit our terms & conditions page to view our returns policy.


My item has arrived damaged. What should I do?

Any items that arrived to you damaged must be reported to us within 3 days of delivery so that we can report this to the courier. Please email our Customer Service Team to notify them and include as your order number and images of the damage to the packaging and product. Email: [email protected]

Our team will get back to you regarding the issue.


An item which I bought from you now has a fault. What should I do?

Please email our Customer Service Team providing your order number, details of the fault and images. Email: [email protected]

Our team will get back to you within 2 working days.






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