FAQs - Covid-19

Online orders
We are still able to accept new orders and have 1000s of products in stock and ready to ship.

We have taken measures to protect our team and to help prevent the spread of COVID-19. Our team is still available to answer your enquiries.

Please email your enquiry to: [email protected]
For trade/contract enquries: [email protected]


Delivery Update
Stock items: we are able to operate our usual Next Working Day Delivery Service for 'in stock' items for orders placed before midday on a weekday. Please select your preferred delivery date from the list when completing your purchase online.

Available to order (non-stock) items: once you've placed your order, we will email you within 48 hours with an approximate lead time. Most of our suppliers are operating as usual meaning the majority of lead times are back to normal - some orders may be subject to slightly longer lead times due to COVID-19 restrictions in certain countries and reduced teams in our brands' factories to keep workplaces safe. If an item is subject to an extended lead time and the brand has made us aware of this, we have noted this on the product page.

We'd like to thank our customers for their support and understanding in these difficult times and we wish you all well!